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Didnt get my dd214 in 3 days. Did get it in 5. Still faster than the records dept could have done. Customer service was good. I got what I needed and that was great but you shouldn't hit people up for an extra 10 bucks when you know you can't deliver. [We read your review. We received your Request Form at 11:57 ET Tuesday February 9th, after our 10am processing day cutoff. Wednesday is Day 0, Thursday and Friday Days 1 and 2 respectively. We count only business days, the days the records facilities are open and available for processing. We delivered your record to you on Tuesday the 16th, the day the facility made it available to us. The time frame is OUR processing time, to which you must add any facility delay. So, here, we actually gave you same day service (see our Frequently Asked Questions on timing). I'm glad we could be helpful, and thank you for your service.]
Rating:  [4 of 5 Stars!] |
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